Free shipping across India Β· Easy EMI available
Book a free home demo Β· Surat Experience Centre
Robolta Care

Sold by us. Serviced by us.

Installation, maintenance, repairs, spare parts and warranty, all handled in-house by the Robolta team, across India. Our job doesn't end at the sale.

Call / WhatsApp+91 78 744 744 87Emailinfo@robolta.com
Service hoursMon – Fri, 9 AM – 5 PM
Own service centre

Repairs never go to an outside shop.

Trained technicians

Robolta-trained, product by product.

Genuine spare parts

Original Robolta parts on every repair.

Service across India

Wherever you bought it, we look after it.

Everything after the sale, under one roof

One Robolta team for setup, upkeep, repairs and spares.

Robolta Service Promise

In-house Repairing
After-Sales Service

Bought from Robolta, serviced by Robolta. We never hand your machine to an outside repair shop, and our team supports you for as long as you own it.

01 Β· IN-HOUSE REPAIRING

Repaired by the people
who built it.

Every repair is done at our own service centre by trained Robolta technicians, using genuine Robolta parts.

Expert diagnosis
Genuine part fitted
Quality tested
  • Own service centre, no third parties
  • Trained Robolta technicians
  • Genuine spare parts only
Book a Repair β†’
02 Β· AFTER-SALES SERVICE

With you long
after delivery.

Setup help, maintenance tips and repairs, during warranty and after it ends. One message reaches our service team.

YouHi, my R6 Pro's mop pads aren't lifting on the carpet.
Robolta ServiceThanks for letting us know. A technician will call you today to sort it out.
YouThat was quick, thank you!
In &after
warranty
  • Installation & setup guidance
  • Service in warranty and beyond
  • Phone & WhatsApp support
Talk to Service Team β†’
1
Raise a requestCall, WhatsApp or online form
2
Expert diagnosisTechnician checks the issue
3
In-house repairGenuine Robolta parts
4
Tested & returnedBack to cleaning your home
Raise a Service Request
Robolta Warranty
1 Year*

Warranty, serviced by our own team.

*Warranty period differs from product to product. Contact customer care for your product's warranty.

Claiming warranty is simple

No running around between shops and service centres. You talk to Robolta, and Robolta fixes it.

  1. 1
    Share your details

    Invoice number, product model and a short note on the issue.

  2. 2
    We call you back

    Our service team checks the claim and guides you on next steps.

  3. 3
    Fixed in-house

    Repaired by Robolta technicians with genuine parts.

Raise a service request

Tell us about your machine and the issue. Our service team will call you back.

We are always happy to assist you

Contact Info

Service Centre

Ground Floor, Shop No. 52, Home Land City, Udhna Magdalla Road, Opp. J.H. Ambani School, Vesu, Surat, Gujarat - 395007

Assistance hours:
Monday - Friday 09 AM to 5 PM

Corporate Office

514, Shiven Plaza, Nr Sundervan Society, Jahangirpura, Surat-5

Assistance hours:
Monday - Friday 09 AM to 5 PM

Service FAQs

How do I raise a service request?

Fill in the service request form on this page, or call / WhatsApp us on +91 78 744 744 87. Our service team will call you back to understand the issue and plan the next step.

Do you provide service across India?

Yes. Robolta provides service support across India, managed by our own service team.

Who repairs my Robolta machine?

Robolta's own trained technicians. We don't hand your machine to outside repair shops, and we use genuine Robolta parts.

What is the warranty on my product?

The warranty period differs from product to product. Please contact customer care on +91 78 744 744 87 or info@robolta.com for your product's warranty.

What do I need to claim warranty?

Your invoice number, the product model and a short description of the issue. You can submit these through the warranty claim form.

Can I get service after the warranty ends?

Yes. Our team services Robolta machines during warranty and after it ends.

Can I buy spare parts and consumables?

Yes. Genuine parts such as mop pads, HEPA filters, brushes and dust bags are available. Raise a request or call us with your model and we will help you.